Shipping policy
Puravella Shipping Policy
Last updated: [11/29/2025]
Thank you for shopping with Puravella! We aim to provide you with a smooth and reliable shipping experience. Please read our shipping policy below.
Processing Time
All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been packed and shipped, you will receive a confirmation email with your tracking information.
Shipping Time
Our standard shipping time generally takes:
🌐 5–12 business days
Shipping times may vary slightly depending on the destination location, customs clearance, or unexpected courier delays. Rest assured, we do our best to ensure your order arrives as quickly as possible.
Order Tracking
After your order ships, you will receive a tracking link via email. Please allow up to 1–3 business days for tracking information to update.
Lost or Delayed Packages
If your order appears to be delayed or lost, please contact us at [your support email] and we’ll assist you immediately.
Questions?
For any shipping-related inquiries, feel free to reach out to our support team at support@getpuravella.com anytime.